Honolulu, Hawaii • Alexandria, Virginia

BNA Total IT Lifecycle Management

samsung logo
dell logo
adobe logo
eaton logo
hp logo
Lenovo logo
meru logo
microsoft logo
Toshiba logo
VMware logo
xirrus logo

Value Added Services • EProcurement • Logistics

  • Deployment projects that might spread out over many months
  • Redeployments
  • Equipment refreshes
  • Shipping leverage with all major carriers
  • Less Than Truckload (LTL) Freight Shipments
  • Just-in-time delivery
  • Drop ship
  • SKU-based asset management
  • Inventory reporting

Integration & Configuration

  • Desktops, laptops and servers
  • Network hardware, routers and switches
  • PDAs and handheld devices
  • Wireless phone, data card and smart devices
  • Point of Sale (POS) equipment
  • Image Development and Management
  • Asset Tagging and Reporting

Project Management

  • Project charter and scope
  • Detailed project plan—activities, tasks, assignments, time frames
  • Communication plan
  • Risk management plan
  • Change management plan
  • Deliverable acceptance process and form

Monitoring & operations

  • Windows Server Administration
  • Active Directory
  • Server Farm Builds and Management
  • Systems Management in Distributed Environments
  • Network Design, Configuration and Management
  • Network Monitoring

Field services

  • Remedial maintenance
  • Preventative maintenance
  • Warranty support
  • Engineering and field change orders and advisories
  • End-to-end infrastructure support and management
  • Network infrastructure maintenance support
  • Cabling services
  • MAC services
  • Deskside support services

System Refresh & Installation

  • Complete system installations
  • Project lifecycle services
  • Project management

Recycling & Disposal

  • Planning with you to determine the practices and policies for redeployment, reselling, data destruction, recycling and disposal
  • Managing the schedule for the pickup and disposal of equipment
  • Packing and picking up of all equipment
  • Providing a physical audit of all items received
  • Data erasure and overwriting of hard drives
  • Physical destruction of data storage devices
  • Inspection and preparation of equipment that is to be redeployed
  • Delivery of assets that are being redeployed
  • Providing EPA-compliant recycling services and the management and proper certified disposal of hazardous waste
  • Thorough reporting on equipment collected, activities performed, etc

 

Financial Management training